ECHS Launches E-SeHAT Tele-Consultation Module for Veterans’ Health Care

New Delhi: The Ex-Servicemen Contributory Health Scheme (ECHS) has introduced the Electronic Services e-Health Assistance and Tele-consultation (E-SeHAT) module, marking a significant advancement in healthcare delivery for ex-servicemen. Launched on July 30, 2024, the E-SeHAT module enables ECHS beneficiaries to receive online tele-consultation for medical treatment from their homes, eliminating the need for visits to ECHS Polyclinics.

The E-SeHAT module aims to provide safe and structured video-based clinical consultations. The pilot project has been rolled out at 12 ECHS Polyclinics, including remote locations such as Baramulla, Imphal, Churachandpur, Dimapur, and Aizawl. These polyclinics conducted tele-consultations with remotely located ECHS beneficiaries ahead of the planned nationwide rollout in November 2024. The inaugural pilot testing was witnessed by Major General Manoj Natarajan, Managing Director of the Central Organisation Ex-Servicemen Contributory Health Scheme, at the Imphal ECHS Polyclinic.

Adhering to the telemedicine practice guidelines issued by the Ministry of Health and Family Welfare in consultation with NITI Aayog in March 2020, the E-SeHAT module ensures a high standard of care. To facilitate seamless implementation and expansion, IT hardware and equipment have been provided to all 427 ECHS Polyclinics, and staff have been trained to offer online medical advice. Future phases of the project will include pre-consultation vital checks, home delivery of medicines, and referrals to empaneled hospitals by Medical Officers.

The E-SeHAT initiative aligns with the Government of India’s Digital India vision, promoting digital inclusivity and efficiency in public services. This pioneering effort is set to transform healthcare delivery for veterans, ensuring they receive timely and quality medical attention from the comfort of their homes.

“The launch of E-SeHAT is a testament to our commitment to leveraging technology for better healthcare delivery,” said Major General Manoj Natarajan. “This initiative will greatly benefit our ex-servicemen, providing them with the medical care they deserve without the need to travel long distances.”