Bhubaneswar: Odisha Chief Minister Mohan Charan Majhi sanctioned financial assistance of Rs 13.5 lakh to 14 individuals battling chronic illnesses during the 11th public grievance hearing session held at Unit-II in Bhubaneswar on Monday. The beneficiaries, who were unable to access the state’s single-window grievance redressal system, received immediate support from the Chief Minister’s Relief Fund.
The Chief Minister began the session early in the morning by personally meeting differently-abled individuals and patients waiting outside the venue. His interaction with them reflected the administration’s commitment to addressing citizens’ urgent needs with empathy and speed.
The public grievance hearing witnessed participation from around 1,000 complainants who had registered online. The Chief Minister, along with six senior ministers and top-level bureaucrats, heard grievances throughout the day. The program was conducted under the supervision of Additional Chief Secretaries and Secretary-level officers, ensuring smooth and responsive handling of each case.
After listening to the complaints, Chief Minister Majhi directed the concerned departmental ministers and officials to take swift and appropriate action. Among those who received financial aid were Santosh Biswal from Nayagarh, Bishnu Charan Sahu from Jajpur, Laxmidhar Sethi from Bhadrak, Sattwik Kar from Cuttack, and Naveen Kumar Sethi from Keonjhar. Others included Sunita Chaudhary from Mayurbhanj, Prashant Kumar Panda from Cuttack, Nilakantha Pradhan and Jadumani Karmi from Boudh, Chhaya Nayak from Ganjam, Budhia Mandal from Bhadrak, Kamala Nayak from Nabarangpur, Kailasha Palei from Khordha, and Suresh Kumar Jena from Cuttack. Each of them received aid ranging from Rs 50,000 to Rs 2 lakh, depending on the severity of their medical condition.
Speaking to the media after the session, the Chief Minister expressed satisfaction over the increasing public trust in the grievance redressal mechanism. He affirmed that the government remains dedicated to supporting the poor and the needy and announced plans to extend such grievance hearings to regional levels in the near future. He reiterated his government’s resolve to listen to the people directly and act promptly on their concerns.
As of the conclusion of the 10th round of hearings, the state government has received a total of 10,234 grievances, out of which 8,713 have already been resolved, indicating a resolution rate of 85 percent. The remaining cases are currently under process.
The session was attended by several key ministers, including Revenue and Disaster Management Minister Suresh Pujari, Housing and Urban Development Minister Dr. Krushna Chandra Mahapatra, School and Mass Education Minister Nityananda Gond, Industries Minister Sampad Chandra Swain, Cooperatives and Handlooms Minister Pradeep Bal Samanta, and Forest Minister Ganesh Ram Singh Khuntia. Also present were Additional Chief Secretaries Satyabrat Sahu and Surendra Kumar, along with senior officials from various departments who played a crucial role in ensuring the effective organization of the hearing.
