India’s CPGRAMS Recognized as Global Best Practice at Commonwealth Meeting
London: India’s Centralized Public Grievance Redress and Monitoring System (CPGRAMS) received global acclaim at the 3rd Biennial Pan-Commonwealth Heads of Public Service/Secretaries to Cabinet Meeting held from April 22–24, 2024, at Marlborough House, London. The Commonwealth Secretariat recognized CPGRAMS as a state-of-the-art grievance redressal system for SMART Government and invited the Department of Administrative Reforms…
