Odisha CM Launches ‘Ama Shasana’ to Strengthen Citizen-Centric Governance

Bhubaneswar: Odisha Chief Minister Mohan Charan Majhi on Tuesday unveiled ‘Ama Shasana’ (Our Governance), a new public service initiative designed to deepen citizen engagement and enhance the delivery of welfare schemes through direct feedback from beneficiaries.

The programme was inaugurated at Lok Seva Bhawan in the presence of cabinet ministers and senior bureaucrats. Alongside the launch, a dedicated portal — www.amashasana.odisha.gov.in
— went live to allow citizens to share their experiences and opinions on government schemes.

“This is not just another scheme. It is a mission to take governance to the doorstep of every village,” said CM Majhi, emphasizing that the initiative reflects the government’s focus on transparency, accountability, and citizen-centric administration.

As part of the programme, people can register grievances or share feedback through a toll-free helpline (14471) or WhatsApp (7400221903). The initiative also empowers the Chief Minister and his cabinet colleagues to directly interact with beneficiaries over the phone, ensuring first-hand feedback on welfare delivery.

Soon after the launch, Majhi personally interacted with beneficiaries. A girl student who had received ₹5,000 under the Shahid Madho Singh Haath Kharcha Scheme — introduced in the 2024–25 academic year to support ST students in Class 9 and 11 — shared how she used the funds to purchase books, stationery, and essentials like a dress and shoes.

The Chief Minister asked if any school authorities had demanded money during the process and assured immediate action against irregularities. He urged students and citizens to report grievances either directly to him or via the helpline.

Majhi also reached out to a male beneficiary of the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana, seeking his feedback on hospital services under the scheme.

“The government is now reaching the people directly. This is a people’s government, guided by the people’s voice,” the Chief Minister’s Office posted on social media platform X, reiterating that citizen feedback will remain central to governance.

In a message posted in Odia, the CMO added: “In a people’s government, people’s opinions are given top priority. Public services must be citizen-friendly. The launch of the Ama Shasana portal aims to ensure services based on people’s feedback, strengthening democracy by fostering better coordination between the administration and beneficiaries.”