New Delhi: India Post Payments Bank (IPPB), a pivotal institution in advancing financial inclusion across the nation, proudly celebrates its 7th Foundation Day today. Launched nationwide in 2018 by Prime Minister Shri Narendra Modi, IPPB has been instrumental in transforming India’s financial landscape by delivering accessible, affordable, and trusted digital banking services directly to underserved and unbanked families.
Over the past seven years, IPPB has made remarkable progress in bridging the financial inclusion gap. Leveraging the vast network of over 161,000 post offices and 190,000 postal employees, the bank has ensured that millions, particularly those in rural and remote areas, have access to essential banking services. This widespread reach has significantly contributed to the socio-economic development of the nation by empowering households with doorstep digital banking solutions.
Minister of Communication Shri Jyotiraditya Scindia remarked, “As we celebrate seven years of empowering India’s underserved communities, we are proud of the impact IPPB has made so far. Our mission remains steadfast—to make banking accessible to every household in India, especially in the farthest corners of the country, including the North-East. We look forward to continuing our journey towards financial inclusion with renewed vigor and innovation.”
On this milestone occasion, IPPB has reaffirmed its commitment to expanding its reach and enhancing service offerings to cater to the evolving needs of its customers. Emphasizing digital innovation, the bank aims to further simplify banking for every Indian, ensuring that no one is left behind in the pursuit of financial inclusion.
Established under the Department of Posts, Ministry of Communication, IPPB is wholly owned by the Government of India. Its vision is to build the most accessible, affordable, and trusted bank for the common man. The bank’s fundamental mandate is to eliminate barriers for the unbanked and underbanked populations by utilizing the extensive postal network, which includes over 161,000 post offices—143,000 of which are situated in rural areas—and a dedicated workforce of 190,000 postal employees.
IPPB’s operational model is built on the key pillars of India Stack, enabling paperless, cashless, and presence-less banking through a customer-centric approach. By integrating Core Banking Solutions (CBS) with smartphone and biometric devices, the bank delivers simple and secure banking services at customers’ doorsteps. Emphasizing frugal innovation and ease of use, IPPB offers intuitive interfaces available in 13 languages, making banking accessible to a diverse population.
Committed to fostering a less cash-dependent economy, IPPB aligns with the vision of Digital India. The bank believes that India’s prosperity hinges on ensuring every citizen has the opportunity to achieve financial security and empowerment. “Every customer is important, every transaction is significant, and every deposit is valuable,” states the bank’s motto.